Kirabet Terms & Conditions

1. Introduction

These Terms and Conditions govern access to the Kirabet casino and sportsbook services available through kirabetcasino.net, kirabet.com, and any related mobile or desktop applications. By creating an account, logging in, or using the platform you represent that you have read, understood, and accepted the latest version of these Terms. We recommend saving or printing a copy for your records and reviewing updates whenever Kirabet publishes a notice. If you do not agree with any clause, please discontinue use immediately and contact support for assistance.

2. Definitions

For clarity in these Terms:

• Account refers to your personal player profile registered with Kirabet.
• Services include casino games, crash titles, live dealer tables, sports betting, missions, tournaments, and promotional offers.
• Bonus means any reward such as matched funds, free spins, cashback, or mission prize credited under specific conditions.
• Curacao Licensing Authority is the regulator overseeing Kirabet’s licence.
• We, Our, or Us refers to Kirabet and its authorised operational teams.
• You or Player refers to the individual using the Services.

3. Eligibility

Access is restricted to individuals who are at least 18 years old and legally permitted to engage in online gaming within their jurisdiction. You must provide truthful, current information during registration and keep it updated. Creating multiple accounts, impersonating another person, or allowing third parties to access your account is prohibited and may lead to suspension, closure, or reporting to relevant authorities.

4. Account Creation and Maintenance

One account per player is allowed. Kirabet may refuse, suspend, or close an account if information appears inaccurate, if responsible gaming tools are misused, or if regulatory guidance requires action. You agree to notify support promptly if registration details change, including email address, payment information, or residential address.

5. Verification and KYC

Kirabet complies with Curacao licensing obligations and anti-money laundering laws. We may request the following documents before processing withdrawals or whenever risk indicators appear:

• Government-issued photo identification such as passport or national ID.
• Proof of address dated within the last three months (utility bill, bank statement, official letter).
• Proof of payment ownership, for example screenshots of Skrill wallets, BML Bank statements, or blockchain transaction hashes for tether or bitcoin transfers.
• Video verification or additional documentation if required by regulatory partners.

Verification must be completed within the timeframe requested by support. Failure to cooperate may result in account restrictions, cancelled withdrawals, or closure.

6. Responsible Gaming

Kirabet promotes mindful entertainment and provides the following tools:

• Deposit, loss, wager, and session time limits adjustable in the responsible gaming dashboard.
• Reality check reminders at selected intervals.
• Cooling off breaks ranging from 24 hours to six weeks.
• Self-exclusion periods of six months or longer, enforced across services.

Requests for self exclusion are final for the chosen duration. Support can supply contact details for independent counselling services should gaming affect your wellbeing. Kirabet may contact players proactively if activity patterns suggest risks.

7. Deposits and Withdrawals

All deposits must originate from payment instruments in your own name. Available methods include BML Bank transfers, Skrill, Neteller, tether, bitcoin, and other options listed in the cashier. Minimums and maximums appear beside each method. Kirabet endeavours to process withdrawals promptly; however, large sums may be divided into instalments or held pending additional checks to meet security and regulatory obligations.

When converting currency, Kirabet uses exchange rates supplied by payment providers. Fees or charges imposed by banks, blockchain networks, or intermediaries are your responsibility. Withdrawals generally return through the original deposit method. If this is not possible, support will advise alternative routes compliant with licensing rules.

8. Bonuses and Promotions

Participation in promotions is voluntary. Each offer includes unique terms covering eligibility, activation process, maximum stakes, wagering requirements, contribution rates, expiry, and withdrawal limits. Examples include the 100% welcome bonus, 30% crypto deposit boost, Sweet Bonanza spin ladder with a 1x win requirement, and Wednesday mega free spin drops. By accepting a bonus you agree to follow its additional conditions.

Kirabet monitors promotional play for fair usage. The following behaviours may lead to bonus cancellation and forfeiture of associated winnings:

• Placing opposite or hedged bets to guarantee profit.
• Exceeding maximum stake limits or using restricted games.
• Creating multiple accounts or coordinating activity with other players.
• Withdrawing funds before meeting wagering obligations.

We reserve the right to amend, replace, or discontinue promotions at any time. Notice will normally be provided through the promotions hub, email, Telegram broadcast, or in-site messages.

9. Game Fairness and Providers

Kirabet partners with licensed software studios including Pragmatic Play, Evolution, NetEnt, Hacksaw Gaming, Push Gaming, Spribe, and others listed in the lobby. Virtual games rely on random number generators certified by independent laboratories. Live dealer outcomes follow transparent rules under studio supervision. If you believe a game malfunctioned, stop playing immediately, record the time, and contact support with screenshots or video. Kirabet will investigate and, if necessary, liaise with the provider and regulator.

10. Technical Requirements and Security

You are responsible for ensuring that devices, browsers, and internet connections meet the minimum requirements for accessing Kirabet. We recommend installing security updates, antivirus software, and two factor authentication. Kirabet protects transmissions with SSL encryption and may temporarily suspend services for maintenance or security upgrades. We will not be liable for losses arising from connectivity issues on your side, though support will assist you whenever possible.

11. Dormant Accounts

An account becomes dormant after twelve consecutive months with no login. Kirabet will attempt to contact you via email, SMS, or messaging apps before applying dormancy procedures. If no response is received, we may deduct a reasonable monthly administrative fee from the balance until activity resumes or the balance reaches zero. You can reactivate a dormant account by logging in and completing any outstanding verification steps.

12. Prohibited Activities

The following actions are strictly forbidden:

• Money laundering, fraudulent transactions, or use of stolen payment instruments.
• Collusion, game manipulation, or sharing confidential information to gain unfair advantage.
• Use of bots, scripts, auto-players, or mechanical devices to play games.
• Attempting to reverse engineer software or interfere with platform operations.
• Engaging in abusive behaviour towards support staff or other players.
• Accessing services from jurisdictions where online gambling is prohibited or using VPNs to disguise location.

Kirabet monitors behaviour and reserves the right to suspend or close accounts, confiscate balances related to prohibited activities, and notify regulators or law enforcement.

13. Affiliate and Partner Disclosure

Kirabet maintains partnerships with marketing affiliates and payment facilitators. Some website links may redirect to partner platforms, and Kirabet may earn commissions when users follow these links or complete transactions. All promotions must comply with responsible messaging and 18+ visibility requirements. Affiliates that breach guidelines risk termination and withheld payments.

14. Complaints and Dispute Resolution

Most issues can be resolved by contacting support through live chat, Telegram, WhatsApp at +447851371538, or email at [email protected]. When submitting a complaint include your username, a clear description of the issue, relevant timestamps, and supporting files. Our compliance team aims to respond within 24 hours. If you remain dissatisfied after exhausting internal steps, you may escalate to the Curacao Licensing Authority or an approved alternative dispute resolution provider. Decisions from the regulator or ADR body are final and binding.

15. Limitation of Liability

Kirabet provides services on an “as is” and “as available” basis. While we strive for continuous access, maintenance, technical errors, or force majeure events may interrupt availability. Kirabet shall not be liable for indirect, incidental, or consequential losses arising from the use of services. Our maximum liability, where not restricted by law, is limited to the lesser of your account balance at the time of the claim or the amount of the disputed wager.

16. Suspension and Closure

We may suspend or close accounts for breaches of these Terms, suspected fraud, regulatory instruction, or responsible gaming concerns. Suspended accounts undergo review and may be reinstated if the issue is resolved. Upon permanent closure, remaining withdrawable balances will be paid out after deducting outstanding fees, chargebacks, or penalties. Bonuses and loyalty points expire on closure.

17. Amendments

Kirabet may update these Terms to reflect legal developments, product changes, or operational improvements. Unless otherwise stated, amendments take effect once posted on the website. We will make reasonable efforts to notify players via onsite notices, email, or messaging channels. Continued use of the services after amendments signifies acceptance. Players who disagree should close their account and withdraw remaining funds.

18. Governing Law

These Terms are governed by the laws of Curacao. Any dispute will be handled in accordance with Curacao legislation and the jurisdiction of the Curacao Licensing Authority. Players must complete the internal complaints procedure before approaching external bodies.

19. Contact

Questions, feedback, or requests related to these Terms can be submitted via live chat, WhatsApp at +447851371538, Telegram @Kirabetcasino, or email at [email protected]. Our support teams operate around the clock and are happy to help with compliance, responsible gaming, or technical queries.